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The results of incomplete O&Ms could be disastrous... in more ways than one!
SO MANY PEOPLE WRITE O&MS OFF AS AN UNNECESSARY WASTE OF TIME AND MONEY. THE CONSEQUENCES OF NOT HAVING ADEQUATE O&MS COULD BE SO MUCH MORE COSTLY.
Builders are under more and more pressure to document everything they build during construction and deliver a complete set of O&Ms for handover at practical completion to the owner or facility manager.
The risk for property owners has never been higher, with State regulatory authorities issuing finds of up to $88,000 per breach of non-compliance of a building.
Recent disasters have highlighted the problems associated with building properties and knowing exactly what was used to build your property.
But how do you know what was used?
We have a saying “You don’t know, what you don’t know…until it’s too late!
Builders must do more to make it easier for a property owner to know and understand everything about their building. How do builders provide this information currently, with boxes and boxes of paper manuals and telling the Facility Manager “it’s all in there somewhere”.
At a recent State government audit of 305 existing buildings, only one building was able to find the critical cladding information for a building within minutes of starting the investigation.
The Department had implemented the OandMs system and process on that building. It took 3 clicks and less than one minute to find the certificates of conformity and independent test reports of the cladding. The comment was made” I wish we had this system on the other 304 buildings”.
More importantly though, a complete set of O&Ms and a well-structured facility management service plan protects the occupants and visitors to the building from potential harm or - worse still - death.
If this all seems rather extreme you only have to look at the 2017 Grenfell Tower disaster in London where no less than 70 people lost their lives.
Apart from the human tragedy of a situation like that, you only need to consider the potential legal liability of an event like that to realise that the cost of compiling quality O&Ms is relatively small indeed.
Whether the collection of O&Ms data for your facility is mandatory or not, you owe it to yourself and your facility's occupants to ensure that their safety is guaranteed.
Our OM system clearly sets out the required documents in clear, concise checklists, itemising every document required.